Aug 25, 2025  
2025-2026 Undergraduate Catalog 
    
2025-2026 Undergraduate Catalog

Medical Office Assistant Certificate


This course is designed to provide students with the necessary skills to obtain entry level employment in a medical facility. The Medical Office Assistant maintains positive patient-oriented services in the provision of medical office services to the patient, family members, visitors and physicians in the office setting. Course objectives address, greeting patients and families, assist in scheduling and rescheduling appointments, obtaining demographic, insurance and other information from patients when registering for appointments.

The Medical Office Assistant leads patients through the discharge process from medical office including collecting payments, posting charges, issuing receipts and posting payments. Units of study include, but are not limited to, general office procedures, medical office general management, medical office financial management, insurance, billing, & coding, and law & ethics. The course is 150 clock hours in length.

Upon successful completion of the program students will be eligible for the national certification exam offered through the National Center for Competency Testing (NCCT) which is accredited by the NCCA (National Commission for Certifying Agencies). The prerequisites for entry into the program are a high school diploma or GED. Passing the exam offered through NCCT entitles the student to use the credentials NCMOA (national certified medical office assistant). Cost for the program is $2,400. This program is not eligible for Federal Financial Aid, but other funding options may be available.