Jan 14, 2025  
2021-2022 Undergraduate Catalog 
    
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2021-2022 Undergraduate Catalog [ARCHIVED CATALOG]

SWK 482 - Conflict Resolution

Credits: 3

Managing conflict is an essential skill for most professionals, particularly within the work setting. This course will introduce students to the conflict resolution and mediation process as a strategy to manage conflict between professionals, between professional and clients and between clients themselves. Case studies and role-play scenarios will be utilized for students to apply knowledge in a variety of setting such as child welfare, family counseling, criminal justice, healthcare, education, business organizations and pastoral counseling. Students are encouraged to take on roles of negotiator, mediator, facilitator and advocate.